FAQ PAGE
Questions about the gear? Start here.
FAQ
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Email contact@crazypuppycompany.com
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Where is Crazy Puppy gear made?
Where is Crazy Puppy gear made?
Our finished gear is made by hand in California, in small batches. Materials are sourced from specialist partners in other locations.
What is Piñya?
What is Piñya?
Piñya is our pineapple-leaf-fiber material. The leaves are a by-product of pineapple farming, and we back the material with recycled ocean-plastic webbing for strength.
Is the gear vegan?
Is the gear vegan?
Our Piñya material contains no animal leather. We avoid calling an entire product “100% vegan” unless every glue, dye and component has been confirmed.
How do I choose a size?
How do I choose a size?
Measure your dog using our Size Guide and compare the measurement with the chart on the product page. If your dog is between sizes, contact us before ordering.
How do I clean it?
How do I clean it?
Care depends on the material. Use the care instructions shown on the product page rather than one wash method for every collection.
What does 1% for the Planet mean?
What does 1% for the Planet mean?
Crazy Puppy commits 1% of annual sales to environmental nonprofits through 1% for the Planet.
Do you support animal shelters?
Do you support animal shelters?
Yes. We support local shelter and rescue work through Doggy Day Outs, product support, events and volunteering. This work is separate from our 1% for the Planet commitment.
What is your shipping and return policy?
What is your shipping and return policy?
For the latest details, check our Shipping Policy and Return Policy.