Gently hand wash using standard detergent. Wipe metal accessories dry, and allow the recycled polyester webbing to air dry. Note that lighter colors may reveal dirt sooner than darker shades. Our products feature recycled polyester webbing and a rubber label.

Shipping International Shipping: Shipping fees for international orders are automatically calculated at checkout. Please be aware that international packages may be subject to customs fees, which are not included in our shipping rate and are the customer's responsibility. Estimated delivery time within Canada is 2-7 days, and internationally is 5-8 days. Lost Packages or Incorrect Address: If your package is lost in transit or returned due to an incorrect address, you are responsible for the re-shipping cost. Shipping costs are non-refundable, and if a refund is issued, the return shipping cost will be deducted. Returns: We do not accept exchanges, returns, or refunds on sale items, gift cards, limited edition/collaboration items, or items older than 30 days since the date of purchase. To be eligible for a return, the item must be unused and in the same condition with tags. Return Process: Inform us of your return within the first 15 days, and then you have an additional 15 days to return the item. Include a note in the package with your order number and the desired exchange or store credit. You are responsible for return shipping costs. Restocking Fee: A $12 restocking fee applies to returned items. Exchanges: Exchanges can be made for a different size of the same item. Exchanged items are final sale. Contact us at for exchange instructions and return shipping labels. Non-returnable Items: Gift cards are non-returnable. A receipt or proof of purchase is required for returns. Warranty: Most items are protected by a limited one-year warranty. If products aren't performing as expected within a year, we'll fix or replace them free of charge. Gifts: If an item was marked as a gift, you'll receive a gift credit for the return value. If not marked as a gift, the refund goes to the gift giver. Shipping for Returns: You are responsible for return shipping costs. Consider using a trackable shipping service or purchasing shipping insurance, as we can't guarantee receipt of the returned item.